MOS coaching Tip
Why Use a Calendar?
Using a calendar is essential for effective leadership and organization.
Here's why:
Scheduling Essential Sessions
Calendars help in scheduling important sessions like calibration sessions, development sessions with leaders, and team development plans. These should be planned in advance, ideally a month ahead, to ensure proper preparation and execution.
Advance Planning
Planning key activities in advance provides a clear overview of the month ahead. This proactive approach prevents last-minute surprises and enhances time management.
Maintaining Alignment and Transparency
A shared calendar promotes transparency within the team. When agents and leaders have access to your schedule, they know when to meet with you and see your availability. This fosters better communication and trust within the team.
Avoiding Scheduling Conflicts
Regularly updating your calendar and paying attention to agents' schedules, including their vacation plans, helps prevent conflicts. This ensures everyone’s time is respected, and important meetings are not planned during unavailable periods.
Constant Updates
Keeping the calendar constantly updated ensures all activities are current and accurately reflected. This helps you stay organized and on top of your responsibilities.
Summary
Using a calendar allows leaders to plan ahead, maintain transparency, avoid conflicts, and stay organized. It is an indispensable tool for managing time efficiently and ensuring well-coordinated team activities and responsibilities.